Tombs Maxwell LLP

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Client Satisfaction Questionnaire

Thank you for taking the time to fill out this short survey.  We are committed to providing a superior level of service.  As such, we use the information gained from this survey to better our practices and improve the quality of service to our clients.  Thank you for choosing Tombs Maxwell and for taking this survey.


Client Satisfaction Survey


This question is required

1. Attorney's name that handled your legal matter:


2. How were you referred to this office? (Optional)

Prior client
Yellow pages
Mailed advertisement
Other advertisement
Search engine or website
Other


3. Were you adequately informed about your legal matter? (Optional)

Yes
No. Please provide details below.


4. Were all your questions answered? (Optional)

Yes
No. Please provide details below.


5. Are you happy with our service? (Optional)

Yes.
No. Please provide details below.


6. How do you rate the following aspects of our service to you? (Optional)

ExcellentGoodAcceptablePoorVery Poor
Speed
Quality
Value for money
Overall level service

7. What could we do to improve our services? (Optional)


8. Please leave comments or testimonials below. (Optional)


9. Is it okay if we use your testimonial on publications or media? (Optional)

Yes.
No.